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Vacancy Announcement
Senior Systems Analyst – Data Management and Integration,
Grade 16, HQ Amman
Vacancy Announcement Number 20-AR-AM-09
Deadline for Applications 23 March 2020
Type of Contract
Duration
Fixed-Term Appointment
3 years including 1 year probation period, with the
possibility of further extension, subject to the availability
of funds, satisfactory performance and continuing need
Department Information Management and Technology
UNRWA is committed to achieving gender parity at all levels of staffing under the
current UN-wide gender agenda and strongly encourages applications from qualified
women.
UNRWA welcomes applications from qualified candidates with disabilities.
UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working
across five areas of operation, is looking for highly committed professionals wishing to make a
change.
We are building a SMART Enterprise that partners with the business to benefit the
Palestine refugees
The Information Management and Technology Department (IMTD) is a strategic enabler of
UNRWA’s programmes in Jordan, Lebanon, Syria, West Bank and Gaza. With over 35,000 staff
members serving over 5 million Palestine refugees, the Agency’s programmes deliver direct
services to the refugees in the areas of education, health, relief and social service, infrastructure
and camp improvement, and microfinance services. IMTD is always at the forefront when it comes
to introducing innovative business solutions that impact the organization’s overall value chain
even as it embarks towards a future ready state that is defined by the SMART Enterprise Strategic
Framework.
Do you want to make a lasting difference?
If you are looking for a rewarding opportunity to make a tangible difference for one of the most
vulnerable communities in the world, UNRWA would like to hear from you.
Information Management and Technology
The main responsibilities include:
Under the direct supervision of the Solution Architect, the incumbent will:
Act as a lead project manager and senior business systems analyst for the design,
implementation, customization and maintenance of Agency software
applications, mainly as relates to the area of Data Management and Integration;
Conduct analysis, make written and oral presentations and proposals for new developments
and changes to systems and application functions whose main purpose is to store,
distribute and analyze data or to make different applications interact;
Collect and document user requirements, detailed system and programme specifications;
In coordination with the Project and Resources Manager, undertake the development and
maintenance of the Data Management and Integration applications to which s/he is
assigned, including developing project schedules, making assignments, providing
guidance, reviewing and reporting;
Prepare instruction manuals and other documentation for the systems and applications,
develop training plans for users of the applications;
Establish and enforce standards for data and application integration, in coordination with
the Solution Architect.
To qualify for this position, you will need:
Education University degree from an accredited educational institution in computer
science, business administration with a major in or focus on information
technology, or other related discipline;
Formal training in systems development tools and techniques;
Work
experience
Six years of progressively relevant experience in the area of information
systems applications development and implementation including five years at a
senior level leading systems development and implementation efforts in
business intelligence solutions;
Proven experience in the use of data management and integration applications
development, (i.e., Biztalk, WSO2, JMS, APIs), data warehousing concepts and
relational database management systems specifically, MS SQL Server.
At least 2 years of hands on experience in software development using Microsoft
and Java environments (e.g. Developer Studio, Eclipse).
Language(s) Excellent command of spoken and written English.
Desirable qualifications
Advanced degree in computer science or business administration;
Experience in implementing data warehousing systems internationally and/or in conjunction
with external consultants;
Experience of application design and development in Microsoft and SAP environments
Experience or knowledge of HTML, AJAX, JavaScript, Crystal Reports, object-oriented analysis
and design
Certified Microsoft Business Intelligence Developer and Microsoft Certified Solutions
Developer, SAP certifications.
You will also need to demonstrate the following competencies:
UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies
of Communication, Working with People and Drive for Results apply by default.
Ability to plan and organize the assignments
Excellent communication skills
Information gathering skills
Problem solving skills
Ability to establish and maintain effective working relationships with user departments and
work teams.
Equivalency
When the minimum requirements are not fully met, the Director of Human Resources may
exceptionally substitute part of the unmet requirements with a combination of relevant academic
qualifications, additional professional training and progressive relevant work experience.
NB: Work experience alone or formal qualifications with no relevant work experience are not
considered an acceptable combination.
Conditions of service
Monthly basic salary JD 1098.90 plus special occupation allowance of 50.82% of the basic
salary. Other benefits include monthly Provident Fund contribution (15% of basic salary paid by
the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance
(if applicable).
Additional information
The incumbent may be required to travel in the Agency’s area of operations.
For guidance on how to prepare for competency-based interviews:
https://careers.un.org/lbw/home.aspx?viewtype=AYI
How to apply
Applicants are required to register at http://jobs.unrwa.org by creating a personal profile and
completing an UNRWA Personal History Form. Please note that UNRWA only accepts degrees
from accredited educational institutions. Only applications received through
http://jobs.unrwa.org will be considered. Due to the large number of applications received, only
short-listed applicants will be contacted via e-mail only. Please ensure that the e-mail address
indicated in your Personal History Profile is accurate.
The United Nations does not charge fees at any stage of the recruitment process (application,
testing, interviewing, etc). The United Nations does not concern itself with information related
to bank accounts.
General Information
This vacancy notice is open to internal and external candidates. Only candidates residing in
Jordan with authorization to work in the duty station at the time of application are
eligible to apply. The Agency will not assume responsibility or accountability to support
or facilitate the issuance of work permit in Jordan, and without a valid work permit,
the appointment may be rescinded.
UNRWA is a United Nations organization whose staff are expected to uphold the highest standards
of integrity, neutrality and impartiality. This includes respect for human rights, for diversity, and
for non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold
these values at all times, both at work and outside. Only persons who fully and unconditionally
commit to these values should consider applying for UNRWA jobs. UNRWA is a non- smoking
work environment.
The Agency reserves the right not to make an appointment, to make an appointment at a lower
grade, or to make an appointment with a modified job description.
On appointment, all individuals will be asked to sign a self-attestation, confirming that they have
not committed, been convicted of, or prosecuted for, any criminal offence and that they have not
Who we are
For 70 years, the United Nations Relief and Works Agency for Palestine (UNRWA) has been working
on the ground in five fields of operations in Jordan, Lebanon, Syria, West Bank and the Gaza Strip
providing direct assistance and protection for some 5 million Palestine refugees in the Middle East.
UNRWA is mandated by the UN General Assembly to provide this assistance and its mission is to
help Palestine refugees achieve their full potential in human development until there is a just and
lasting solution for their plight. UNRWA restores safety, dignity and hope to millions who have
been uprooted by conflict with services encompassing education, health care, relief and social
services, camp infrastructure and improvement, microfinance and emergency assistance.
For more details on UNRWA, please visit: https://www.unrwa.org/
been involved, by act or omission, in the commission of any violation of international human
rights law or international humanitarian law.
Date of issue: 10 March 2020/ MM
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